Last Updated: 19^th May 2024 At Alteze Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://alteze.co.ke/. By using the Site, you consent to the practices described in this policy.

1. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and payment information when you register on our Site or make a purchase.
• Non-Personal Information: We may collect non-personal information such as browser type, operating system, and IP address to help us improve our Site and services.

2. How We Use Your Information

• To provide, operate, and maintain our Site and services.
• To improve, personalize, and expand our Site and services.
• To understand and analyse how you use our Site and services.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes.
• To process your transactions and manage your orders.
• To find and prevent fraud.

3. Sharing Your Information

• We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy.
• We may share your information with trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others’ rights, property, or safety.

4. Data Security

• We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

5. Your Data Protection Rights

• Depending on your location, you may have the following rights regarding your personal information:
  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Cookies and Tracking Technologies

• We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

7. Changes to This Privacy Policy

• We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

• If you have any questions about this Privacy Policy, please contact us at +254-780-990-181/info@alteze.co.ke .